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Privacy Policy

Introduction

Acumen Surfaces (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, AcumenSurfaces.com, or engage with our services, including SMS communications. By using our website and services, you agree to the terms outlined in this policy.

1. Data Collection

Personal Information

We may collect personal information, such as your name, email address, phone number, and other contact details, when you interact with our site, sign up for services, or communicate with us.

Usage Data

To improve our services, we may collect information about your interactions with our website, including IP addresses, browser type, referring/exit pages, and clickstream data.

Third-Party Data

We may receive additional information from trusted third parties, including SMS aggregators and service providers, for compliance with The Campaign Registry (TCR) and other regulatory requirements.

2. Purpose of Data Collection

Your information is used to:

  • Provide and maintain our services
  • Personalize user experience and improve our website
  • Communicate with you, including SMS campaign messages where you have opted in
  • Ensure compliance with TCR and other regulatory bodies

3. User Consent

We obtain your consent when collecting personal information for SMS communications. By providing your phone number, you consent to receive messages from Acumen Surfaces as per TCR guidelines. You may withdraw this consent at any time.

4. Data Sharing

We may share your data:

  • With third-party vendors, including SMS providers and TCR, for compliant SMS campaign communications
  • When legally required, or to protect the rights and safety of Acumen Surfaces and our users
  • With trusted partners for analytics and marketing, with your consent

We do not sell your personal information to third parties.

5. Data Security

Your data’s security is our priority. We implement reasonable safeguards, such as encryption and secure databases, to protect your information. However, no transmission method over the internet is completely secure, and we cannot guarantee absolute security.

6. User Rights

Access and Correction

You may request access to or correction of your personal data. Contact us using the information below to make these requests.

Deletion

You may request that we delete your information where permitted by law.

Opting Out of SMS

To stop receiving SMS messages, reply with “STOP” to any message. You may also contact us directly to manage your communication preferences.

7. Changes to Privacy Policy

We may update this policy occasionally. Any changes will be posted on this page, and significant changes may be communicated directly to you via email or SMS notification.

8. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy, please contact us at: [email protected]